Privacy Policy

Last updated: September 2, 2026

Ukmets ("we", "us", "our") operates the online store at ukmets.online. This Privacy Policy explains what personal information we collect when you visit, browse, or place an order with us, how we use it, and the choices you have. By using our site you agree to the practices described below.

1. Information We Collect

Information you give us

  • Order details — name, shipping and billing address, email address, and phone number.
  • Account details — if you create an account, your login credentials and saved addresses.
  • Communications — messages you send us by email or through our contact form, including any attachments.
  • Marketing preferences — the email address you provide if you subscribe to our newsletter.

Information collected automatically

  • Device and browser data — IP address, browser type and version, operating system, screen resolution, and language settings.
  • Usage data — pages viewed, products clicked, time spent on the site, referring URL, and the search terms that brought you here.
  • Cookies and similar technologies — small files stored on your device that keep your cart intact between visits and help us understand how the store is used.

Information we do not collect

We never see or store your full payment card number, expiry date, or security code. Card details are entered directly into our payment processor's secure environment and are handled entirely by them.

2. How We Use Your Information

  • To process, pack, and ship your order, and to send order confirmations and tracking updates.
  • To handle returns, exchanges, refunds, and warranty questions.
  • To answer your questions and provide customer support.
  • To detect and prevent fraudulent orders, chargebacks, and abuse of our store.
  • To improve our product range, site layout, and checkout experience based on aggregate usage patterns.
  • To send marketing emails, where you have opted in. Every marketing email includes an unsubscribe link.
  • To meet legal, tax, and accounting obligations.

3. Cookies

We use the following broad categories of cookies:

  • Essential cookies — required for the cart, checkout, and account login to function. These cannot be switched off.
  • Analytics cookies — help us count visits and see which pages are popular so we can improve them.
  • Marketing cookies — allow us and our advertising partners to show you relevant products after you leave our site.

You can block or delete cookies through your browser settings at any time. Please note that blocking essential cookies will prevent you from completing an order.

4. Who We Share Your Information With

We do not sell your personal information. We share it only with the service providers we need in order to run the store, and only to the extent required:

  • Our ecommerce platform, which hosts the store and stores order records.
  • Payment processors, who authorise and settle your payment.
  • Shipping carriers and fulfilment partners, who receive your name, address, and phone number to deliver your parcel.
  • Email and analytics providers, who help us send transactional messages and understand site performance.
  • Legal and regulatory authorities, where we are required to disclose information by law, court order, or valid legal process.

If our business is ever sold or merged, customer records may transfer to the new owner, who would remain bound by this policy.

5. International Transfers

We are based in the United States, and our service providers may process data in the United States and other countries. Where personal information is transferred out of your home country, we rely on our providers' standard contractual protections to keep that information safeguarded.

6. How Long We Keep Your Information

Order and transaction records are retained for at least seven years to satisfy tax and accounting requirements. Account information is kept for as long as your account is open. Marketing contacts are kept until you unsubscribe. Support correspondence is kept for up to three years. Anonymous analytics data may be retained indefinitely, as it can no longer be linked to you.

7. Your Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your information, subject to records we must keep by law.
  • Object to or restrict certain processing, including direct marketing.
  • Request that your data be provided in a portable format.
  • Withdraw consent at any time, without affecting processing that already took place.

To exercise any of these rights, email us at the address below. We will respond within 30 days and may ask you to verify your identity first. Exercising your rights will never result in worse pricing or service.

8. Marketing Emails

We only send marketing emails to people who have opted in. You can unsubscribe using the link at the bottom of any marketing email, or by emailing us. Transactional messages about an order you have placed are not marketing and will still be sent.

9. Security

Our store runs over an encrypted HTTPS connection, and payment data is handled by PCI-compliant processors. Access to customer records is limited to team members who need it. No system is completely secure, so we cannot guarantee absolute protection, but we take reasonable technical and organisational measures to protect your information and will notify affected customers promptly in the event of a breach that affects them.

10. Children's Privacy

Our store is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.

11. Third-Party Links

Our site may link to other websites, including social media pages and carrier tracking portals. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies before sharing information with them.

12. Changes to This Policy

We may update this policy as our store, our tools, or the law changes. The revised version will be posted on this page with a new "last updated" date. Significant changes will be communicated by email where we have your address.

13. Contact Us

Questions about this policy or about your personal information? Get in touch:

Ukmets
Email: shopifyllcuse89@hotmail.com
20823 SW 81st Loop, Dunnellon, FL 34431, United States
Website: ukmets.online